Aged care services

Ways to pay

Online

Pay Online 

Select the Pay online button above.

Select Pay Now on the next screen. You will need the 8-digit Payment Reference number shown in the methods of payment section on the invoice.

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In person

Visit us

You will need your Tax invoice. Pay by cash, cheque, credit card, or EFTPOS at the Government Service Centre.

Australia Post

Take your Tax invoice into any post office or agency. Payment can be made by cash, cheque or EFTPOS. 

Direct debit

You can set up a direct debit to automatically pay your contribution each month.

Direct debit request form(PDF, 38KB)

Direct Debit FAQ

  

What is Direct Debit?

By paying via Direct Debit, you will allow us to automatically process your rates payments from your nominated bank account.

Will I still receive invoices?

Yes. You will continue to receive an invoice each month showing charges for the previous month. This is for your information only; you do not need to take any further action.

 

How does it work?

The amount on your invoice will be deducted from your nominated bank account towards the end of each month.

When will my first payment be made?

Your first Direct Debit will occur at the end of the month after your agreement has been set up. Any current outstanding amounts will also be debited at that time.

 

How do I update my details?

If your bank account changes or you need to update your Direct Debit arrangement, please contact us as soon as possible so we can ensure your payments continue smoothly.

My question has not been answered

If you have any questions about your Direct Debit or need further assistance, please call (03) 5722 0888.