We aim to make our information and documents easily accessible by members of the public. The information provided here outlines the functions of the Council and provide a non-exhaustive list of the types of information and documents we hold in relation to those functions.
View our Freedom of Information Policy
Freedom-of-Information-Policy.pdf(PDF, 134KB)
If you cannot find the information you are searching for after reviewing this information and conducting a search of our website, we encourage you to either phone 03 5722 0888 or email council@wangaratta.vic.gov.au or create a customer request and ask if the information or document you are seeking is available. In many instances we will be able to provide you with the information you are seeking without requiring you to make a formal request for access.
The following pages go into more depth about our information and documents and how you may be able to access them.
The Freedom of Information Act 1982 (FOI Act) provides you with the right to request access to documents held by us.
The object of the FOI Act is to extend as far as possible the right of the community to access information in the possession of the Government and other bodies constituted under the law of Victoria.
Before you make a request for access
You are encouraged to check if the information or document you are seeking is already publicly available such as in our annual report, policies and procedures or other resources on our website.
Where you cannot find the information or document you are seeking, we encourage you to contact us and ask if the information or document you are seeking is available or can be provided to you. In many instances we will be able to provide you with the information you are seeking without requiring you to make a formal request for access.
Making a request for access
You can make formal request for access by emailing council@wangaratta.vic.gov.au, or alternatively you can mail it to us - Attention: FOI Officer, Rural City of Wangaratta, PO Box 238, Wangaratta Vic 3676.
We have provided an application form for you to use - FOI-Request-Application-Form-2025-26.pdf(PDF, 211KB)
To be a valid request, the request must be made in writing, clearly describe the information or document you are seeking access to and accompanied by payment of an application fee of $33.60. If the payment of the application fee would cause you hardship you can request us to waive the fee in full or in part. If we cannot clearly identify the information or documents you are requesting, we will contact you to clarify your request.
We will not apply any charges to requests for the correction or amendment of your own personal information that we hold.
Please contact us by phone on 03 5722 0888 or email council@wangaratta.vic.gov.au if you have any queries regarding these arrangements.
Processing your request
Once we understand what information or document you are seeking, we will process your request and provide you with a decision as soon as possible but no later than 30 days after the date of your request and payment. Note that we may extend the 30-day period by up to an additional 15 days if consultation with third parties is required.
Part II Statement
Section 7 of the Freedom of Information Act 1982 (Vic) prescribes that Victorian agencies must have published on their website a ‘Part II Statement’, including:
- the particulars of the organisation;
- the types of documents controlled by that organisation;
- material that is available for inspection and where that material may be inspected; and
- current mailing/subscription lists; and
- the freedom of information process and the officers responsible for administering the FOI Act.
Please click here(PDF, 550KB) for this Part II Statement.