Submit a request
If you have a query or issue relating to building works, you can report this to us via email to firstname.lastname@example.org or use our Customer Request system by clicking the link below.
Report an issue
House Plan Requests
We are required to keep a copy of all building permits issued in the municipality.
Our building permits records go back to the 1940s in some areas and a copy of plans are available to the property owner, however it should be noted there is no guarantee that a permit can be located.
If a third party requires a copy of any documents, we require written permission from the current owner of the property to release the documents to that person.
Legal Point of Discharge
You can apply for a legal point of discharge report, which provides the location that stormwater drainage discharge from your land must be directed.
Your building surveyor must consider this report before issuing a building permit.
Please note that we do not keep records of stormwater pipes around homes and this report does not provide a plan of stormwater drains on your land.
Apply for a Legal Point of Discharge(PDF, 91KB)