Contact us

We are located at the Wangaratta Government Centre, 62-68 Ovens Street, Wangaratta. Opening hours are Monday to Friday, 8.30am - 5pm.

You can contact us via:

After Hours: For after hours emergency assistance, including dangerous road conditions, trees over roads, livestock on roads or animals at large, call 03 5722 0888.

Need to report an issue?

Complaints and Compliments

You can give us a compliment or make a compliant via our online customer request management system. Complaints are treated confidentially, while staff who receive compliments are informed of the compliment.

Mayor & Councillor Invitations

If you you would like to invite the Mayor or any Councillors to your event, please submit your request at least four weeks prior to your event.

National Relay Service

If you are deaf or have a hearing or speech impairment, you can call through the National Relay Service.

  • TTY users can phone 133677 then ask for 03 5722 0888.
  • Speak & Listen (speech-to-speech) users can phone 1300 555 727 then ask for 03 5722 0888.
  • Internet relay users can connect to NRS on then ask for 03 5722 0888