Customer Request Management System

We have implemented a new way to Report an Issue or Request a Service, simply click on the link below or find Report and Request on our homepage.

If you encounter issues lodging a report or a request, please contact Council on 5722 0888.

Report or request

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Services

54 Result(s) Found

Accommodation business registration

Most accommodation businesses need to be registered with Council.

Appeal a parking fine

If you believe your parking fine should be withdrawn, you can appeal it.

Appeal your animal infringement

If you believe your animal infringement should be withdrawn, you can appeal it.

Apply for a building permit

See the steps you need to take to apply for a building permit.

Apply for a Land Information Certificate (LIC)

If you are selling a property, you will need a Land Information Certificate (LIC).

Apply for a planning permit

Follow the steps and access the right forms to get your application underway.

Apply for waste charge exemption

Corporations, schools or residents may be eligible for a waste charge exemption where an alternative service is being used.

Barking dogs

What to do if your neighbour has a dog that barks excessively.

Beauty, Body Art or Health business registration

All beauty, body art and health businesses must be registered with Council.

Build a new pool or spa

You need a building permit to construct a pool, spa and safety barriers.

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