Rates notices

Rates instalments must be paid prior to the due date listed below:

1st - 30 September or within 14 days of the issue date, whichever is latest.
2nd - 30 November
3rd - 28 February
4th - 31 May

Financial hardship assistance

If you are finding it difficult to pay your rates by the due date, please contact our rates team (03) 5722 0838 to discuss your circumstances and options available.

Learn more and make a request

Ways to pay

Online

Pay online

You will need your Reference number shown on your Rates notice.

In person

Visit us

You will need your Rates notice. Pay by cash, cheque, or EFTPOS at the Government Centre.

Australia Post

Take your Rates notice into any post office or agency. Payment can be made by cash, cheque or EFTPOS.

Phone

Call 1300 653 934 to pay your Rates notice over the phone using Mastercard or Visa.

BPay

BPAY

Contact your participating financial institution to make payment directly from your bank account. You will be required to enter the Biller Code and BPAY reference number as detailed on your notice.

BPAY View

BPAY View sends your rates notice straight to your online or mobile banking. You will be required to enter the Biller Code and BPAY reference number from your notice. Find out more here.

Direct debit

You can set up a direct debit to automatically pay your rates each quarter.

Direct debit request form(PDF, 278KB)

Direct Debit FAQ

What is Direct Debit?

By paying via Direct Debit, you will allow us to automatically process your rates payments from your nominated bank account.

Will I still receive invoices?

Yes. You will continue to receive an invoice each month showing charges for the previous month. This is for your information only; you do not need to take any further action.

How does it work?

The amount on your invoice will be deducted from your nominated bank account towards the end of each month.

When will my first payment be made?

Your first Direct Debit will occur at the end of the month after your agreement has been set up. Any current outstanding amounts will also be debited at that time.

How do I update my details?

If your bank account changes or you need to update your Direct Debit arrangement, please contact us as soon as possible so we can ensure your payments continue smoothly.

My question has not been answered

If you have any questions about your Direct Debit or need further assistance, please contact rates@wangaratta.vic.gov.au or call (03) 5722 0888.

Post

Detach the payment slip and mail with a cheque to Rural City of Wangaratta, PO Box 238, Wangaratta VIC 3676.

Please make cheques payable to "Wangaratta Rural City Council". Please note that receipts will not be issued for mailed payments.

Contact Us

Location

Wangaratta Government Centre

62 - 68 Ovens Street

Wangaratta

3677

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