Report or Request

Need to report an issue or make a request?

• Browse the options below

• Council can only respond to issues that are managed by the Rural City of Wangaratta.

• If it’s not a Council service, we’ll direct you to the right agency.

• For urgent or after-hours assistance, call Customer Service on 03 5722 0888.

• If your issue doesn't fit a category, submit a general request. 

• Check how we are going with an existing request.

• Use the free Snap, Send, Solve App for common local issues like damaged roads or footpaths, litter, parking, trees or animals. Download for Apple or Android. 

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We welcome your feedback on our services, processes and staff. Your feedback, positive or negative, helps us to monitor and improve our services for the benefit of all customers.