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Rates and Charges

Your rates notice includes charges applied to the capital improved value (CIV) of your property and any municipal, waste, organics and recycling charges. Your notice will also include the Fire Services Property Levy collected by Council on behalf of the Victorian Government.

You can receive SMS reminders in the days leading up to your rates due date by texting the code RCOWRATES to 0418 684 133.

What are the rates this year?

Rates and Charges for 2020/2021 have been established by Council as follows:

Type of Rate (Differential)

Cents in $ on CIV



Vacant General


Rural Residential


Vacant Rural Residential


Rural 1


Rural 2






Vacant Commercial/Industrial


Vacant General > 3 Years


Mixed Use



Collection Charges from 1 July 2020


Type of Charge





Service charge for the collection of approved garbage

$170.00 (140 litre)

$337.00 (240 litre)



Service charge for the collection of recyclable materials

$149.00 (all sizes)



Service charge for the collection of food waste and green waste

$170.00 (240 litre)




Type of Charge





Service charge for the collection of approved garbage

$285.00 (240 litre)



Service charge for the collection of recyclable materials

$149.00 (all sizes) 



Fire Services Property Levy (FSPL)


Property Classification

Fixed Charge

CFA Levy Rate
(cents per $1000 of CIV)

Residential land (including vacant residential)



Commercial land



Industrial land



Primary Production land



Public Benefit land



Vacant land (excluding residential land)




Where do my rate dollars go?

Council provides a range of services that help members of the community enjoy a healthy, active and safe lifestyle in the Rural City of Wangaratta.

This illustration shows how much each service receives out of every $100 Council spends. Council’s roads, paths and bridges receive the largest funding by far.

How are rates calculated?

In broad terms, the total amount of money to be raised in general rates is divided by the total value of all rateable properties. The resulting figure is called ‘the rate in the dollar’. Council determines the amount to be paid in rates by applying the rate in the dollar to the assessed value of each property. When the total value of all properties goes up, Council reduces the rate in the dollar to compensate.

For more information on Council's Rating Strategy, click here.

For more information on this year's rates and charges, please click here.

Payment support

Financial Hardship

If you find it difficult to pay Council rates and charges by the due date please contact the Finance Unit (Rates Section) on 5722 0838 to arrange an appointment for you to discuss the circumstances and options available.

For free, confidential and independent financial information for Victorians experiencing financial difficulty please visit MoneyHelp, a not-for-profit service supported by the Victorian Government or contact the National Debt Helpline on 1800 007 007.

Some local, free financial counselling is available at the following organisations;

Pensioner Rate Assistance Scheme

If you hold a Commonwealth Pensioner Concession Card or Veteran Affairs Gold Card and live at the property shown on the rate notice you may be eligible for a 50% rebate (to a maximum of $241.00) on council rates and charges, as well as $50 rebate on the Fire Services Property Levy, and a $15 rebate on the recycling charge (if applicable).

To apply for a first time rebate you must produce your rates notice and concession card and fill in an application form, which is available from the Wangaratta Government Centre or download one below. If you received a rebate last year and your circumstances have not changed, you will automatically be granted a rebate this year.

For more information download the Municipal Rates Concession poster below or visit the Department of Human Services (DHS) website.

Instalment dates

Payment for rates and charges levied must be paid by four (4) instalments. The first instalment must reach Council's offices by 30 September or within 14 days from the date on which the notice was issued, whichever date is the latest date. The remaining instalments must be paid no later than: 

  • 2nd Instalment - 30 November 
  • 3rd Instalment - 28 February 
  • 4th Instalment - 31 May 

Where a due date falls on a weekend or public holiday the instalment will be due on the following business day.

Although Wangaratta does not offer a lump sum payment option, if you wish to pay your rates in full you must ensure that the respective instalment due dates are satisfied to avoid penalty interest being charged.

Rate capping

What is Rate Capping?

In 2015, the Victorian Government introduced rate capping legislation in the form of its “Fair Go Rates System” (FGRS). The FGRS or rate capping introduces an annual rate cap set by the Minister for Local Government which controls general rate increases for all councils during that financial year.

What does the Rate Cap not apply to?

The rate cap only applies to general rates and municipal charges. As a result, the rate cap does not apply to the Garbage/Recycling/Organics delivery charge. These charges will increase or decrease based on the cost of providing the service. In addition to this, local government is required to collect the Fire Services Property Levy on behalf of the State Government via council rate notices. The rate cap does not apply to the FSPL and any changes to this levy is approved by the State Government.

The rate cap for 2020/21 has been set at 2.0%

Does this mean that my overall rates will only increase by 2.0%?

A rate Cap means that the total rate revenue generated by council will only increase by the Cap. However, the allocation of rates throughout the municipality will depend on how property values change. Therefore, some properties may experience a rate increase of over the Cap, whilst others may experience a rate increase of less than the Cap..

Where can I find more information?

For further information regarding Fair Go Rates System, please visit the Fair Go Rates, Essential Services Commission websites, or open the generic attachment below.


Council has complied with the Victorian Government's rates cap of 2 per cent. The cap applies to the average annual increase of rates and charges.

The rates and charges for your property may have increased or decreased by a different percentage amount for the following reasons—

i.        the valuation of your property relative to the valuation of other properties in the municipal district;

ii.       the application of any differential rate by Council;

iii.      the inclusion of other rates and charges not covered by the Victorian Government's rates cap.

Property Valuations

All property valuations will now be undertaken annually by the Valuer-General Victoria. This will be first reflected in your 2019/20 rates notices.

Valuations are carried out using Valuation Best Practice Principles as specified by the State Government’s Valuer-General. Data on every property is recorded and used by the Rural City of Wangaratta valuer with sales, rentals and other information to determine the valuations.

The revaluation is an assessment of all properties and their value.  It will not in itself raise the total income Council receives from rates, as the charges will be re-distributed based on the changes in each property's value.  As a result of the revaluation, some will pay more in rates; some will pay less, depending on the new value of their property. The purpose of regular property revaluation is to maintain market relativity between properties so that rates can be equitably distributed.

Valuation Based Property Rates & Taxes

A property tax based on valuation reflects both a measure of the benefit of services to each property and the capacity of that property to bear the burden of sharing the community costs represented by the tax.

Method of Valuation

To determine the value of the property, the valuer must have a thorough knowledge of sales, rentals and statutory considerations (i.e. valuation legislation).

Councils are required to be notified of sales of all properties and information on rentals and expenses is obtained from owners and tenants.  A valuer has statutory powers to enter onto any property "at any reasonable time" and may request any information which will assist to make a true and correct valuation.

In some cases internal property inspections may be necessary to provide sufficient information to ensure accurate valuations.

What is a Supplementary Valuation?

Supplementary valuations are made during the rating year when there is a significant change to the valuation.  The most common causes for supplementary valuations are construction of a new dwelling or building, subdivision of a property or consolidation of properties. As a result of the supplementary valuation a supplementary rate notice will be issued to reflect any change in the rates.

What if I Don't Agree with my Property Valuation?

As a ratepayer, it is important for you to consider the valuation on your rate notice and assess whether it reflects its true market value.  If you believe that the valuation is too low or too high, you should first speak to Council's Property & Revenue Coordinator on (03) 5722 0838.

Ratepayers have the right under Section 16 of the Valuation of Land Act 1960 to object to the valuation applied to their property, but must do so within specific timeframes. An objection to a valuation does not negate the requirement of a ratepayer to pay rates that have been levied by the due date.

Detailed information on the objection process can be found in the attachment below.

For further information, to obtain a copy of the prescribed objection form and/or before lodging a valuation objection please contact Council's Property & Revenue Department on (03) 5722 0838.

Fire Services Property Levy

General Information

On July 1, 2013 the Victorian Government replaced the fire services levy with a fairer system, as recommended by the Victorian Bushfires Royal Commission.
Rather than contributing through insurance premiums, a property-based levy is be collected with council rates.

Council collects this levy on behalf of the State Government. Click here for more information on this levy.

Exemption - Single Farm Enterprise

You can apply for an exemption if you own or occupy multiple parcels of farm land which are used for a single farm enterprise (SFE), as defined in the Fire Services Property Levy Act 2012 (S. 9A).

Eligible SFE’s may only need to pay the fixed charge once for the farm property. If you think you are eligible, please complete the SFE Application Form below.

It is the responsibility of the applicant that an SFE application be lodged with each Council where SFE lands are located, and Council is notified when new properties are to be included as part of an existing SFE.

SFE Application Form

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