Disabled parking permits

We have transitioned to the new Accessible Parking Permit (APP) Scheme. This will streamline the application process, making it easier, simpler and consistent across the state.

Improvements to the Scheme include:

  • introduction of temporary permits for 6, 12 or 24 months,
  • increased permit length, from 3 years to 5 years for individuals
  • introduction of a permanent disability classification so reassessments are not required for some permit renewals,
  • the inclusion of occupational therapists as assessors, in addition to GPs,

Residents and organisations who require a new permit, or need to renew or replace an expired permit, will need to apply via the new online application process.

If you currently hold a valid permit, you can continue to use it until it expires. Once it expires, you need to renew via the new Scheme.

If you do not have access to the internet or physically cannot complete the online application, a paper form is available from our Government Centre. However, we do recommend the online process as it provides a faster outcome.

Got questions?

These FAQs provides a comprehensive overview of common questions, dispute resolution and scheme changes.

Individuals

Step 1.Read the conditions of use

Please familiarise yourself with the conditions of use prior to submitting an application.  

Step 2.Start your application

Start your application online at accessibleparking.vic.gov.au.

Once you have submitted the form, you will receive an application reference number via SMS.

Step 3.Visit your GP or occupational therapist

Take your reference number to your GP or occupational therapist.  Your GP or occupational therapist will complete an online assessment and submit your application.

Step 4.Application review

Once we receive your application, we will review it within 3 days. 

Step 5.Receive your permit

If your application is successful, you’ll receive your permit in the mail in approximately 7 – 10 business days. Alternatively, we will contact you to pick it up from our Government Centre. Please bring ID.

Organisations

Step 1.Read the conditions of use

Please familiarise yourself with the conditions of use prior to submitting an application.  

Step 2.Start your application

Start your application online at accessibleparking.vic.gov.au.

Once you have submitted the form, you will receive an application reference number via SMS and email.

Step 3.Application review

Once we receive your application, we will review it within 3 days. 

Step 4.Receive your permit

If your application is successful, we will contact you to pick it up from our Government Centre. When picking up the permit, will need to provide evidence of your business registration and the vehicles registered to your business. 

Replacement permits

Step 1.Read the conditions of use

Please familiarise yourself with the conditions of use prior to submitting an application.  

Step 2.Start your application

Start your application online at accessibleparking.vic.gov.au.

Once you have submitted the form, you will receive an application reference number via SMS and email.

Step 3.Application review

Once we receive your application, we will review it within 3 days. 

Step 4.Receive your permit

If your application is successful, we will contact you to pick it up from our Government Centre. Please ensure you bring ID as well as evidence of reason for replacement. The following evidence is required:

  • If your permit has been lost, a declaration detailing how and when the permit was lost must be provided when collecting the replacement permit.
  • If it has been stolen, a statutory declaration detailing how and when the permit was stolen, or a copy of the police report must be provided when collecting the replacement permit.
  • If it is damaged and is unusable, please return the damaged permit when collecting the replacement permit. 
  • The permit must be hung from the rear vision mirror or displayed at the left side of the front windscreen, with the expiry date and permit number visible from the outside of the vehicle.
  • A permit is not valid beyond its expiry date or if the expiry date or the permit numbers are not legible.

Category 1 (Blue)

  • A permit holder (driver/passenger) is entitled to park a vehicle in a bay reserved for disabled motorists for the specified time only, or may park a vehicle in an ordinary area or bay for twice (x2) the specified time and upon payment of an initial parking fee (if applicable), as above.
  • The parking entitlements applicable to the permit apply anywhere in Victoria. Reciprocal arrangements between States which have been agreed to by the Australian Transport Advisory Council also apply.
  • When requested by an authorised officer, a driver using the permit must:
    • state his/her name and address;
    • produce his/her driver's licence;
    • produce the relevant disabled person's permit;
    •  show proof that he/she or a passenger in the vehicle is the permit holder; and
    • move the vehicle from the reserved place, if the officer deems that the permit is invalid or that there is insufficient proof that the driver or a passenger in the vehicle is the permit holder.
  •  A driver using the permit must either be the permit holder or must be parking the vehicle for the convenience of the permit holder who needs to enter or leave the vehicle.
  • The permit remains the property of the Rural City of Wangaratta and must be returned within seven days of notification of such return being required.
  • A person may hold only one permit.

Category 2 (Green)

  • A permit holder (driver/passenger) may park a vehicle in an ordinary area or parking bay for twice (x2) the specified time (upon payment of any initial parking fee, if applicable). For example if the parking area is a 1 hour ticket zone, you may park for 2 hours but will only have to pay for 1 hour.
  • You may NOT park in a parking bay specified for disabled motorists only. 

Contact Us

Phone

03 5722 0888

Email

council@wangaratta.vic.gov.au

Location

Wangaratta Government Centre
62-68 Ovens Street
Wangaratta
3677
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