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Latest Information - Flash Flood Recovery

Information and contacts:

Free disposal of flash flood waste

Council are continuing to provide assistance to those affected by the December flash flooding. However as of January 2019, to be eligible for free flood waste disposal, residents will need to be registered with the Council waste team.

Registration will help us to better manage the incoming waste, which will enable us to recycle as much material as possible.

Please contact Council’s waste team on 5722 0888 to register. Forms are also available on Council’s website

Who to call if you've been impacted by flash flood

If you have experienced damage to personal property as a result of flash flooding, please contact your insurance company in the first instance.

You can also contact Council on 5722 0888 to see what other assistance may be available for your situation. Council is maintaining a Recovery Register and anyone who has not registered can contact Council.

If you need assistance understanding your insurance policy advice can be found at  or contact the Insurance Council of Australia for advice

After a flood - returning home safely

Health information, including returning to flood affected homes, pumping of septic tanks, drinking bore water and reducing mosquito numbers.

Damage to Council roads and infrastructure

All flash flooded roads are currently being evaluated by Council. Following this assessment a list of flood damaged road assets will be put out to contract to be funded through the Government's flood recovery grants. We would like to thank road users for their ongoing patience throughout this process.

For damage to Council infrastructure, please contact Council to raise a customer request – either online, email or phone 5722 0888.

Road Closures

Road closures, including Council and VicRoads roads are kept up to date on the Vic Traffic website.

Beechworth-Wangaratta Road update

The Beechworth-Wangaratta Road has reopened with a temporary "Bailey bridge" providing single-lane access for vehicles to a maximum load limit of 15 tonnes. Traffic management is in place, with a speed limit of 10km/h over the bridge. Heavy vehicle detours remain in place for vehicles over 15 tonnes and wide loads, via the Buckland Gap Road or the Hume Freeway via Chiltern. Major repairs to the bridge are set to begin in the coming months. 

Clean-up operations update

The Rural City of Wangaratta has welcomed the availability of disaster assistance following the flash flood event on 13 December 2018.

The Commonwealth and Victorian governments will be providing assistance through the jointly funded Disaster Recovery Funding Arrangements (DRFA).

It means households can access Emergency Relief Assistance Payments and Council can apply for funding to cover counter disaster operations.

Mayor Dean Rees welcomed the announcement.

“It gives our community some certainty as we continue to recover from this event,” he said.

The Rural City of Wangaratta’s flash flood recovery operations have focused on re-opening roads, providing free waste disposal for affected residents and assisting residents with information and support.

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