Banking Safely Online - Free Education Session

Published on 06 February 2024

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Bendigo Bank in collaboration with the Rural City of Wangaratta, is offering a free education session designed to educate individuals on the importance of digital security and how to recognise and prevent scams and fraud. The free 30-minute session delivered by experienced local Bendigo Bank staff, will take place at the Wangaratta Library on Wednesday 28 February at 10am. 

Bendigo Bank launched the Banking Safely Online initiative to empower people with the knowledge and confidence to navigate digital banking safely and securely. The standardised classes highlight the benefits of digital connectivity while emphasising the importance of staying safe online. Participants will learn how to utilise digital banking effectively to protect themselves from fraudulent activities. 

With Australians reportedly losing over $3 billion to scams in 2022, there is a growing concern within communities regarding online security. Bendigo Bank recognises the need to address this issue and is committed to providing resources to bridge the digital divide and empower customers in safeguarding their finances. Head of Fraud at Bendigo Bank, Jason Gordon, says the sessions are particularly effective in educating and empowering customers with limited online experience: “We want all our customers to feel supported and safe online, and these sessions are specifically designed to make new and existing digital banking users comfortable and confident.” 

The Rural City of Wangaratta, Acting Community Services Manager, Bec Sacco is pleased to be offering this information session to our community. “Scams are becoming increasingly sophisticated, and this information will hopefully keep our community safe while connected online.” She said. 

Bendigo Bank recommends following Scamwatch’s advice: 

STOP – Don’t give money or personal information to anyone if unsure. Scammers will offer to help you or ask you to verify who you are. They will pretend to be from organisations you know and trust like a phone network, bank, police, government organisation, or fraud service. 

THINK – Ask yourself could the text message or call be fake? Never click on a link in a message. And only contact your bank, a business or government organisation by using contact information from their official website or through their secure apps. If you’re not sure, hang up or delete the text message. 

PROTECT – Act quickly if something feels wrong. If you notice unusual activity or if a scammer gets your money or information, report it immediately, and get support. 

Free Event | Wednesday | 28 February | 10am 

Wangaratta Library | Community Room | 21 Docker St | Wangaratta 

Booking | 57 220 749 or email 


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