Supplier Portal
In January 2024, the Rural City of Wangaratta adopted an integrated and efficient online platform to engage with our suppliers called the Supplier Portal. This service allows suppliers to be more self-reliant and effectively collaborate with Council.
Portal functions and benefits
The Supplier Portal offers a range of functions that allow suppliers to engage with Council. As a registered supplier, you can:
- Update contact information
- Request a change in payment details
- View any outstanding items or recent payments such as:
- Obtain remittances
- Obtain purchase order numbers to include on your invoices
- Within the purchase order, see your Council contact for any queries relating to that order
- Transparency of own financial transactions and purchase orders (excluding blanket orders)
- View, action and complete any assigned contractor Work Orders (where applicable)
Frequently asked questions
Can I see a list of my purchase orders?
Yes. The portal will display a list of all purchase orders (excluding blanket orders) which has the purchase order number and a clear description of the order.
How do I gain access to the Supplier Portal?
Council’s Accounts Payable Staff will forward an invitation to the email address for your company that we have on file for finance enquiries. If you wish to have the invitation resent, please email accounts@wangaratta.vic.gov.au.
How do I log into the Supplier Portal?
Once you have registered, log into the portal with your email address (the one that received the initial invitation email) and your password.
I have forgotten my password, how do I reset it?
To reset your password:
- Navigate to the Supplier Portal home page
- Select 'Forgotten password?'
-
Enter your registered email address to be sent instructions for resetting your password then select Send
Where can I find more information about the different functions on the Supplier Portal?
Please refer to the user guide within Resources for Suppliers.
What is a blanket order?
A blanket order is an agreement for goods or services, that is long-term in nature and might be invoiced at sporadic intervals or amounts. Please note that due to the nature of blanket orders, they will not show up on your supplier portal details.
Existing Supplier access
If you are already registered as a supplier with the Rural City of Wangaratta, click the existing supplier link below and refer to the Self-Help Guide within Resources for Suppliers.
Existing Suppliers access
Forgotten your password?
Please enter your registered email address to be sent instructions for resetting your password.
Forgotten password reset
Resources for Suppliers
Supplier-Portal-User-Guide-RCOW-Website.pdf(PDF, 768KB)
System Support
Purchase order related
Any questions specific to your invoices or order, please make contact with the Council staff member you have been liaising with or the contact name on the purchase order.
General portal questions
If you require system support in relation to registering for the portal, dealing with financial details or payments, please contact the Accounts Payable team on 03 5722 0888 or email accounts@wangaratta.vic.gov.au.