Supplier Portal

The Supplier Portal allows current creditors to:
  • Update contact information
  • Request a change in payment details
  • View outstanding or recent payments
  • Attain remittances
  • Attain purchase order numbers to include on invoices  
  • View, action, and complete any assigned contractor Work Orders (where applicable)
  • Add or maintain required insurance and qualification particulars

Frequently asked questions

Can I see a list of my purchase orders?

Yes. The portal will display a list of all purchase orders (excluding blanket orders) which has the purchase order number and a clear description of the order.

How do I gain access to the Supplier Portal?

Council’s Accounts Payable Staff will forward an invitation to the email address for your company that we have on file for finance enquiries. If you wish to have the invitation resent, please email accounts@wangaratta.vic.gov.au.

 

How do I log into the Supplier Portal?

Once you have registered, log into the portal with your email address (the one that received the initial invitation email) and your password.

I have forgotten my password, how do I reset it?

To reset your password:

  1. Navigate to the Supplier Portal home page
  2. Select 'Forgotten password?'

  3. Enter your registered email address to be sent instructions for resetting your password then select Send

Where can I find more information about the different functions on the Supplier Portal?

Please refer to the user guide within Resources for Suppliers.

What is a blanket order?

A blanket order is an agreement for goods or services, that is long-term in nature and might be invoiced at sporadic intervals or amounts. Please note that due to the nature of blanket orders, they will not show up on your supplier portal details.

 

Supplier Portal Access

Existing suppliers with an invitation link to set-up a password, can use the log-on screen from Supplier Portal Access below. Refer to the Supplier Portal User Guide within Resources for Suppliers.

Existing Suppliers Access

Forgotten your password?

Please enter your registered email address and you will be sent instructions for resetting your password.

Forgotten Password Reset

 

Resources for Suppliers

Supplier-Portal-User-Guide-RCOW-Website.pdf(PDF, 768KB)

System Support

Purchase order related

Any questions specific to your invoices or order, please make contact with the Council staff member you have been liaising with or the contact name on the purchase order.

 

General portal questions

If you require system support in relation to registering for the portal, dealing with financial details or payments, please contact the Accounts Payable team on 03 5722 0888 or email accounts@wangaratta.vic.gov.au.

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