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Community Access and Inclusion 

Community Reference Group

The Rural City of Wangaratta recognises that an accessible and inclusive municipality is fundamental to creating a healthy and cohesive community.

According to the Australian Bureau of Statistics (2016), almost 1 in 5 Victorians identify as having some form of disability, with numbers higher in regional areas. As the population ages, the rates of disability is expected to increase.

Council aims to provide an accessible and inclusive environment which supports people of all abilities to participate fully in their community. It is recognised that there are various social and physical barriers that people with disabilities experience and Council is working to remove these barriers through a variety of strategies and programs, including the Rural Access program, the Rural City of Wangaratta Accessibility Reference Group, and the “Good Access = Good Business” program.

Accessibility Reference Group

The Rural City of Wangaratta Accessibility Reference Group is made up of individuals from the community with lived experience of disability. The group meets monthly to identify and discuss emerging issues that affect them.

If you would like raise something with the Accessibility Reference Group, or if you are interested in becoming a member of the group in future, please contact the Rural Access Officer on 03 5722 0855 or email

Good Access = Good Business

The Rural City of Wangaratta is rolling out the “Good Access=Good Business” project and invites local businesses to participate. Your businesses involvement will increase access and inclusion for people with disability in our area.

1 in 5 people have a disability, which means that 20% of potential customers could be facing accessibility issues when shopping, eating out or using local services. To attract customers who have a disability, small changes can make your business more accessible. Many of these ideas are easy to put into practice; however some will need professional advice so that they are done according to the regulations.

Businesses that participate in the “Good Access=Good Business” project are provided a guide and a checklist to identify how accessible they are and where they can make small improvements, and a “Becoming Accessible” window sticker to promote their dedication to social inclusion.

If your business is interested in participating in the Good Access=Good Business project, please contact the Rural Access Officer on 03 5722 0855 or email

Community Access and Inclusion Plan 2019 - 2022

Community Access and Plan Easy English 2019 - 2022

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