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Freedom of Information

The Freedom of Information (FOI) Act 1982 gives you the right to access information held by state and local government agencies.

Below is information on how you can access this through the Rural City of Wangaratta.

What is Freedom of Information?

The Freedom of Information (FOI) Act 1982 gives you the right to access information held by state and local government agencies. The Acts lets you access documents held, including those about your personal affairs. The Rural City of Wangaratta is subject to the Freedom of Information Act and responds to requests directly related to its operations.

The Freedom of Information Act has four basic principles:

  • To provide a general right to access documents
  • To enable individuals to amend incorrect information about them held by government
  • To provide rights of review in relation to the previous two functions
  • To require agencies to publish certain details about themselves and their functions

Who may use the Freedom of Information form?

Any person may request access to information that is held by the Rural City of Wangaratta.

Do I need to use FOI to access documents?

Many documents are available outside the requirements of the Freedom of Information Act. In these instances the request is not necessary under FOI.

Information which you may obtain without an FOI application includes information which is available publicly, such as on a public register and information which is available for purchase.

How to make an FOI request

All requests must be in writing (by mail, email or fax) and be accompanied by an application fee of $29.60. Your request must clearly describe the document(s) being sought and must include your name, address, contact number(s) and in what form the documents are required (e.g. copy or inspection).

The request must contain sufficient information to enable the FOI Officer to identify the information requested. On receipt of the request and the fee, the Freedom of Information application will be processed. Council must notify applicants of a decision on a request within 30 days from receipt of the request.

Where a decision is made to refuse, partially refuse or defer access, the applicant will be notified in writing of the reasons for the refusal and the procedures available to appeal the decision.
Fees and Charges
Section 17 of the regulations set out the charges that can be levied for the provision of information. These charges are outlined below.
•    Application Fee - $29.60
•    Search and retrieval of documents - 1.5 fee units per hour or part of an hour
•    Photocopying of documents (black & white) - 20 cents per A4 page
•    Supervised inspection of documents - 1.5 fee units per hour

If charges are likely to exceed $50 you will be notified. A deposit of half of the estimated fees will be required if you wish to proceed with the request.

The application fee increases each year on 1 July.

No charges apply to requests for the correction or amendment of your own personal information.

For all queries relating to FOI, please contact the FOI officer on (03) 5722 0888.

Where to submit the FOI request

FOI requests can be submitted via email, mail or fax. FOI email submissions can be sent to

FOI requests that are submitted by mail can be sent to:
Attention: FOI Officer

Rural City of Wangaratta

PO Box 238

Wangaratta Vic 3676

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