Masks will still be required for primary school staff and visitors and for students in Years 3 to 6, for workers serving the public at hospitality venues, for workers and customers at indoor retail, for visitors and select workers in hospitals or care facilities, and for people using public transport, taxi/rideshare and planes.
Unless our health services see a significant jump in hospitalisations, customers for retail will no longer need to wear masks after 15 December - in line with NSW settings.
If a person refuses to show evidence of a successful check-in, businesses can ask the person not to enter. If the person does not comply with the request businesses are advised not to engage with the person, to ensure their safety and that of their staff, and if the matter escalates to call Victoria Police on 000.
For tips on dealing with difficult customers click here.
For COVIDSafe business signage including signs requesting visitors wear masks, proof of vaccination status and check-in, please see here.