COVIDSafe Business Support


Business Concierge and Hospitality Support Program

This Victorian Government funded program will promote COVIDSafe business practices through proactive, direct engagement with businesses across the Rural City of Wangaratta to keep our community safe and support the re-opening of our economy.

From Monday 11 October, COVIDSafe Business Support Officers have been visiting businesses across Wangaratta to provide support, advice and resources to improve their COVIDSafe practices. 

The COVIDSafe Business Support Officers will:

  • provide one-on-one guidance based on Victorian Government advice
  • answer questions and provide required documents
  • work with businesses to help them meet the directions of the Victorian Chief Health Officer
  • work to make sure businesses, staff and the wider community stay healthy and safe

Steps for operating a COVIDSafe business include:

  1. Having a COVIDSafe plan. This is mandatory for all businesses and should be updated regularly, please download a template here.
  2. Using the free Service Victoria QR Code App to check-in customers, workers and visitors.  Kiosk facilities to electronically record visitors who are unable to use the Service Victoria app may be used by businesses, as may written check-in logs.
  3. Displaying posters and signage about COVIDSafe practices.  Posters advising of mask, vaccination and ID requirements as well as capacity limits are available for download here.
  4. Recording staff vaccination status.  There is a government template available for this recording.

Businesses can book a visit or speak with a COVIDSafe Business Support Officer about COVIDSafe practices by contacting or calling 5722 0888.

For COVID-19 business information, visit Business Victoria or call 13 22 15.

For COVID-19 health information, visit Coronavirus Victoria or call 1800 675 398.

The Victorian Government is offering a free, independent review of your COVIDSafe Plan to ensure it is up to date and reflects the current COVIDSafe settings, to register for this service please follow the steps outlined here(PDF, 41KB).